1TGOLF Frequently Asked Questions


1) Can anyone register?

YES, anyone with a valid Handicaps Network Africa Number. If you do not have a HNA Number, do not panic, you can register with HNA via any golf club nationwide. Many golf clubs offer a low cost entry point affiliation membership plan to help you get registered with HNA. You can also use golf networks like PlayMoreGolf. The process is quick and once you are registered with HNA you can register with 1TGOLF.


2) Why do you have early, normal and late registration fees?

We want to reward early registering golfers with a discounted registration fee. Then we update golfer logs (courses played) weekly. Normal registering golfers will form part of the weekly update process. Late registering golfers will require additional administrative processes so late in the year to back capture their log entries to 1 January, so we penalize them.


3) I completed the registration form but did not get a confirmation email or pro-rata invoice email, what now?

Please send an email with your details; Name, Surname, Handicaps Network Africa Number to register@1tgolf.com and we will do a manual registration for you.


4) I paid my registration, when will my name show on the leaderboard?

Our administrative team processes all registrations during our office hours, Monday - Friday from 8:00am - 4:00pm local South Africa time. Please send an email with your proof of payment and the following details; Name, Surname and Handicaps Network Africa Player Identification Number to register@1tgolf.com


5) I paid my registration fee, but now I want to cancel, can I get a refund?

YES, you can cancel your registration within 7 DAYS from date of payment for a 50% REFUND, thereafter you forfeit the registration fee paid. To cancel your registration send an email with your proof of payment and the following details; Name, Surname and Handicaps Network Africa Number to cancel@1tgolf.com and we will do a manual cancellation for you. Cancelled players will only be eligible for re-registration in the following year.


6) How do I register golf courses I played on 1TGOLF?

YOU DON‘T, we do. Once you registered as a golfer we update your log (golf courses played in South Africa) weekly based on your rounds captured on Handicaps Network Africa.


7) I play my favorite golf course every week, does this count?

YES, see our detailed scoring mechanics page for more information.


8) I opened a round on HNA but did not close (capture) my score, does this count?

NO, we only log actual played rounds of golf.


9) How do I play more golf courses in South Africa?

You can use Google to search for golf courses near you and contact them directly to book tee times. Alternatively you can make use of various online golf booking platforms and social golf networks.


10) How do I claim a round marked as "other"?

You can claim the round by emailing a photo of both scorecards to info@1tgolf.com


11) How do I claim an international (foreign) round played?

You can claim the round by emailing a photo of the scorecard to info@1tgolf.com


12) I played in a golf day (tournament) and could not load the round on HNA due to the competition format, how do I claim the round?

You can claim the round by emailing a photo of your scorecard to info@1tgolf.com


Ask a Question

You will be navigated to the domain golf.mycitoapp.com where you will be required to provide your Name, Surname, Email Address and Question. After completing the 1Tgolf question form you will receive a confirmation email. Our team will follow up within 2 BUSINESS DAYS from date of question raised. Please note our office hours are Monday - Friday from 8:00am - 4:00pm local South Africa time.




 About Us
1TGOLF (pronounced one - tee - golf) is a National Golf Challenge, it is about that "one more tee" feeling golfers get after playing a good round of golf, playing an amazing golf shot, scoring an eagle, birdie, par or even after going down in a blaze of bogeys. We all have that hunger too tee up just one more.

The core of the 1TGOLF Challenge is to have golfers compete through their love for the golf. The act of playing golf is rewarded using a point system to challenge golfers to tee up and support more golf courses in South Africa.

1TGOLF is managed and powered by MYCITO.
 Contact Us
 1tgolf on Linkedin
 onetgolf on Instagram
 onetgolf on Facebook
 +27 (0)87 095 6171
(MYCITO Office Number)
 25B Gold Circle

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